TMSBiz-Tech,Mktng,Sales n Biz

This is my first blog in the world of blogs.I just felt like writing a blog because it seems everyone is writing a blog.Actually this was the reason i didnt use to write blogs.saare vele log likhde hai mere kol time nahin haiga(all ppl with no work actually blog why shud i ?i am a busy bee).But now i am out of my cocoon and realize that i actually am a quite VELA BANDA(person with no work) and lazy too.But being

We got a new internet connection at home.After surfing ulti seedhi all sites i thought to myself what shud i do.Then thanks to our out of world news channels i came across The new filmi blog fight Aamir Khan calling his dog Sharukh.Ammir khan actually writing on his blog.BLOG BlOg bLoG this word clicked as immediate effect.I thought with laptop warming my lap that all ppl are blogging and blog make news so why should not i also BLOG?

waah!!

mera apna blog(my own blog).now i just knew the word nothing else.I didnt even know how to start or wrote a blog.By the way i work for Oracle a software engineer but again Vela Software Engineer did nothing so how do where to blog.

so bang bang bang God has given us one thing which helps at any time Google.I googled all combinations and finally landed up at WordPress.

Thaks god English aati hai !!.So understood what this all is.And set up my blog account.I was unnecessarily feeling so proud like an idiot that i have a blog account.and as usual day dreaming that i will write super blog will worte ground breaking logic defying blogs then Zee news-> Aaj Tak-> NDTV-> CNN-IBN(This list no way reflects the quality of channels in increasing order) .My only aim is to dislodge Khali from his place in News channels and be there for my blogs.In evening and night i was day dreaming.

Now afteri am set that i m becoming a blogger.Now new conflict starts what to write in a Blog.What has to be the topicva(effect of Dil chance maare from Tashan so a “va” leaked).

I shortlisted many topics like bashing Arsene Wenger for making ARsenal FC what it is today.Why cant he buy a new star player and why cant he stop players like Hleb and Flamini from leaving then i thought arsene is more expert than me so i will not take out my frustration on him.

Then i thought of crying over these stupid news channels.Why are they killing journalism and media?Then i thought Chhod yaar aapan Ki laina hai? (what have i to do with it?).

Then i thought about my girlfriend,then i though that she is too vast to write a blog on She atleast deserves a book.He He

Then Cricket aaaah! then movies aaaah aaaaaaah!!! (i actually yawned).

Then i thought of my sinking career.Waiting for MBA calls and still waiting.

DISCLAIMER: If you are really feeling frustrated and bored reading this blog i have nothing to do with it at all.I do not take any responsibility if you have scratched your head many times and abused me too saying pagal hai kya kya likh raha hai bhai (no translation this time).

I have put disclaimert in middle so that you still backout or if you have courage lets write something more.

Lets discuss about Indias newest trend the call centres.My only interactions with call centre people have been when i have talked to them on phone hahaha where else!!!

But one serious thing which i have been seeing over past 3 4 years when everything has a call centre guy attached to it is that the professionalism is missing.

This is India here people want their job to be done when they pay for it or order something.

I will tell you a typical conversation

CC guy: Hi sir this is *****,How may i help you ?(he asks tell the problem so i tell him )

Me: actually my outgoing has been barred.I have already cleared my bills today they have not been updated.There is no mistake of mine

CC Guy: sir may i know your cell number?

Me:**********

CC Guy: whom am i talking to sir?

Me: confirmed

CC Guy: How did you pay the bill ?

Me:Yur website online option

CC Guy:Sir it has not been updated ?

Me: Then update it please

CC Guy: Sir i cant do it.its automatic.

Me: What do you mean you cant update you expect me to be without my cellphone outgoings for two days.

CC Guy: Sorry Sir.This online option takes time sir.(then why the hell you keep that option)

Me:Please not my reference number and make my outgoigns working i need it.

CC Guy: Sir system automaticllay does it.i am sorry

Me: I have been using ur f*** service for more than a year and this is the service i get.After already i have paid my money due to your system and internal processes its happening.

CC Guy: Sorry sir for the inconvenience.

Me: What do you mean??

CC Guy: It will be done sir automatically wait.

Me:You are asking me to wait on you mercy after paying money too.

CC guy:Sir when phone is barred due to credit limit we cant accept online payments we need cash(lo kalro baat)

Me: Who the hell has told this to me what is this?

CC Guy: I cant do anything sir.

Me: (losing my temper) :then why the hell you are sitting there go home you *@#$@%$

CC Guy: Sir please pay in cash in our shop centere hub.

Me: And the money which i have already paid

CC Guy: I dont know sir.I m telling u the way to get ur phone working

Me:Are you a moron?

CC guy: No sir

Me:(lost it now)Give the phone to ur manager or seniour

CC Guy:Cant Sir

Me:SCOLDED BADLY censored

—————————–

In the end gives it to the boss or manager.He understands the problem and makes my phone working after understanding and confirming the problem and phone started in 4 hours.

The point is why the hell a person with no power with no brain just a slave of stupid oracle or SAP applications.They are just making excuse of systems and applications for hiding the ineffeciency

Why no professionalism?????

The comapnies just should not have CAll centre guys if they have to behave like this

If they can help whats the fun

For some enquiry or specific puproses they should be there

Some professionalism shud be there yaaar

1 ye hain aur doosre hain ye telemarketing calls

vaale card lelo connection lelo loan lelo insurance lelo ganne ka khaet dekh lo

nahin dekhna mujhe ganne ka khet kya khas baat hai ganne ke khet mein

nahin lena mujhe  card connection kucch bhi

1 theory hai computers mein garbage in garbage out(GIGO)

ye log aadmi ko itna paka dete hain ki poora din frustrated rehta hai aur doosron ko ganne ka khet dikhata rehta hai.

Now finally i got a topic for writing a blog and have written it too

So now i should stop it

i am already feeling frustrated thinking of one more marketing call for a credit card

if now it comes i may burst on him or her so for their well being i end this confused blog here.

 

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